Services
Managed IT services for small businesses
The flagship support offer. Your business gets a remote IT practice with a known allowance instead of a stack of one-off fixes.
Managed IT at Digiting means we keep a record of your tenants, domains, backup jobs, and the people allowed to ask for changes. Requests land in one queue. The monthly plan tells you how much change fits before a new quote.
This is the right page if you are comparing “an IT company on retainer” with hiring. The retainer is not a blank cheque. It is hours, a response target, and a list of systems.
Businesses in Libya and other countries can use the same remote model when the working language and the time overlap are agreed. On-site work is not assumed.
What you receive
- Onboarding inventory
- Monthly hours for requests and care
- Mailbox and identity administration inside those hours
- Backup status and a documented restore path for the systems in scope
Who it is for
Owners who want IT to be boring. The exciting work, a new product or a new site, is a different engagement.
What this can cover
- User lifecycle and mail administration
- Device setup guidance for Windows and macOS
- Vendor chasing when the fault is upstream
- Patch cadence
- Security hygiene: MFA, admin-account reduction, backup checks
Why businesses use it
- You stop being the unofficial helpdesk
- A second person can support you because the notes exist
- Costs are predictable until the scope changes, and scope changes are visible
See the {plans|plan comparison} for the working hour bands. Those bands are the proposal model until your agreement replaces them.
Questions
What is included in a small-business IT subscription?
Remote support hours, administration of the named systems, and the reporting cadence in the plan. Hardware, after-hours retainers, and new projects are outside unless the agreement adds them.
Can you support a team that is not in Canada?
Yes, remotely, when we agree the hours of coverage and the language. The Arabic site exists for clients who prefer that conversation in Arabic.
Related services
IT management
A remote IT desk that already knows your setup: accounts, devices, backups, and the usual failures, without hiring a full internal team.
Cloud and security
Keep the systems you depend on patched, watched, and recoverable, with security work that a non-specialist owner can approve.
Websites and hosting
A site people can use, on hosting someone is watching, with mail and the domain in the same place so renewals are not a surprise.